Privacy Policy
At Nexo EV, we respect your privacy and want you to understand how we collect, use, store and protect your personal information online carefully and safely.
By using nexoev.pk, contacting us, submitting a form or applying for a dealership, you agree to practices explained clearly in this Privacy Policy here.
1. Information We Collect
We may collect personal information when you contact us, submit a form, ask about a vehicle, or apply for a dealership through our website online.
This information may include your name, email, phone number, city, address, message details, device type, browser information and your general website activity during visits online.
2. How We Use Your Information
We use your information to answer questions, provide electric bike details, manage inquiries, support customers, process requests and communicate clearly about Nexo EV products and services.
We may also use information to improve our website, understand customer needs, prevent misuse, maintain security, and meet reasonable business or legal requirements when necessary.
3. Dealership Application Information
If you apply for a dealership, we may collect business details, preferred location, investment information, experience, facilities and other information needed for evaluation purposes carefully.
We use these details to review your application and contact you when needed. Submitting a dealership application alone does not guarantee approval by Nexo EV.
4. Cookies and Website Analytics
Our website may use cookies and similar technologies to improve functionality, remember preferences, understand visitor behavior and measure how people use different website pages online.
You can control or disable cookies through your browser settings. Some website features may not work properly when certain cookies are disabled by the user.
5. How We Share Your Information
Nexo EV does not sell or rent your personal information. We share limited information only when needed to provide services or handle requests properly and efficiently.
Information may be shared with trusted service providers, authorized dealers, representatives, business partners or government authorities when legally required or reasonably necessary for daily operations.
7. Data Security
We take reasonable steps to protect personal information from unauthorized access, misuse, loss, alteration or unwanted disclosure using suitable technical and administrative security measures carefully.
However, no website or online communication system is completely secure. We cannot guarantee absolute protection when information is transmitted or stored electronically over internet.
8. Data Retention
We keep personal information only as long as reasonably needed for inquiries, customer support, dealership applications, business records, security or other valid purposes we identify.
When information is no longer required, we may delete or securely remove it. Records may remain longer for legal, financial or operational reasons when necessary.
9. Your Privacy Choices
You may contact Nexo EV to ask about your personal information, request corrections or ask us to remove certain information where appropriate and legally possible.
You may also ask us to stop promotional messages. Some information may still be kept for legal, contractual, security or legitimate business reasons when required.
10. Marketing Communications
Nexo EV may send information about electric scooters offers, promotions, dealership opportunities or business updates using contact details you voluntarily provide to us directly only.
You can ask us to stop promotional messages at any time. Important order, booking, service, or customer support communications may still be sent when necessary.
11. Changes to This Privacy Policy
We may update this Privacy Policy when our website, services, technology, business practices, or legal requirements change and new information needs to be reflected clearly.
The latest version will be published on this page. We encourage visitors to review this Privacy Policy occasionally to stay informed about any important updates.
12. Contact Us
If you have questions about this Privacy Policy or how Nexo EV handles personal information, you can contact us using details available on our website.
We will make reasonable efforts to review and respond to privacy questions, information requests, correction requests, or other concerns you may share with us directly.